Good morning Olga, We would be happy to assist you in any way you may need. If you wouldn't mind, please tell us in what way you may need help and we can then figure the best way to help you. If you would prefer to talk in private, please either email us at firstname.lastname@example.org or call us at 1-800-336-7676. We are available to serve you Monday through Friday, 7:00 A.M. to 5:30 P.M., MT. Thank you so much for getting back to us!