We have never received a letter from our sponsored child

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  • Updated 2 years ago
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We have been sponsoring for over 7 months and have not received a letter from our sponsored child. We received a letter from Compassion about 5 months ago saying that we would be getting one soon but never did.
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Kristen

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Posted 2 years ago

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Christina, Employee

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Kristen, I'm so sorry that you haven't heard from your sweet kiddo yet :(. When God calls us to bless a specific child, it is so exciting! I completely understand your desire to hear from them! Usually you should receive your first letter from your kiddo within 4 months of sponsorship. Because you haven't, I would like to look into this for you. Regrettably, I was not able to locate your account using your email address. Would you please provide either your sponsor number or your child's number? I would love the opportunity to help you further! 
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Kristen

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Thanks for getting back to me! My sponsor number is 3902507
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Susan, Sponsor and Donor Relations, Social Media

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Kristen, I just responded to you about this issue here. Lisha wrote you a letter in August that I just emailed to you. Please let me know when you receive it. Thank you so much! 

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