We cancelled our sponsorship and Compassion never tried help us.

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Jonn Gore

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Posted 5 years ago

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KristenH, Champion

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John, just wondering what you wanted Compassion to help you with? Blessings, Kristen
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Jonn Gore

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You weren't reading with understanding? Do you work for Compassion? Can you help?
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heather o

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Jonn, it sounds as though you are desperate for help and I do understand and sympathize with your situation. My family is struggling too and quite possibly could one day find ourselves in a similar situation. I know that not getting the help you desired is disappointing and frustrating. However, I think you do not realize that beyond offering to help with sponsor fees Compassion's hands are tied. They have to be accountable for every penny donated. Those pennies can only go to the certain things funds already established by Compassion such as the unsponsored children's fund for example. If they were to help you past the established guidelines of covering payments and reduced rates it could be seen as a misuse of funds. Using funds for anything beyond the already establishes funds is considered misuse no matter how desperate the situation. Charitable organizations do not have the luxary to give help to every situation, especially when that situation falls outside of that charitable their scope of practice. To help you outside the established guidelines would take the consent of the powers that be and that help would have to disclosed to all financial supporters of Compassion for the sake of transparency. Unfortunately if they helped out every struggling sponsor by more than covering and reducing payments there would not be much left for the kids Compassion is trying to help. I pray your situation improves quickly.
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KristenH, Champion

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No John, I do not work for Compassion. Just trying to get an understanding of what it is you need help with. Compassion is very helpful to sponsors going through a tough time financially.
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Jonn Gore

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They already offered to help me by reducing my payments while we are almost homeless. It's ok though because we found some real brothers and sisters in Christ who took action to help us. Their helping us and not asking for us to pay. Can you see the difference? It's like telling a homeless person they can come to a steakhouse for half off. When they have nothing. That was Compassion reps response to us telling them we were both out of work and almost out on the streets. Ok you can pay a little less. The Lords wisdom tells us to be smart as a fox so it seemed very wrong to see only the money Compassion would lose rather than the plight we are dealing with. Compassion responded like any other money driven corporation when you need to cancel. Not fooled.
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Michael

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I understand being upset in a situation like this ,but you must realize that compassion isn't able to help everybody.  I am not even aware if compassion helps Americans since america has so many other options available including churches, and government assistance(even though it doesn't always work out).  This isn't the case in many other countries, and this is the reason for Compassion's help in those areas.   

I wouldn't feel it is Compassion's responsibility to take care of sponsors as well, even though they may be in need also.  If you called to cancel, and they tried to keep you paying then that would be different.  However, It sounds like you called to get help because you are sponsoring.  I may be wrong on that.

The bible tells us God is the provider, and our faith should rest in him(not always easy when you are at the bottom, I know).  I have had to live with family, and rely on others for food and clothes.  It was during this time I realized I needed to put my trust in God, and not other people to support me and my family.  Once my faith was in God, doors began to open.  We as Christians are here to help one another, but we should not expect them to make a way for us.  God does that.

I don't mean this in a harsh way, but please don't blame compassion for not being able to help.  You may cause someone to not sponsor a child in need because of giving the wrong impression.  Of all the charitable companies that are greedy, Compassion is one of the rare ones that consistently show themselves true.  They were the only ones to allow an outside source to actually track the progress to see if this kind of charity even works.   It was because of this article, and the evidence they found that led me to sponsor through Compassion.

I am not an employee of Compassion.  I will be praying God does a miracle for your family.  
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Jonn Gore

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This reply was created from a merged topic originally titled Compassion doesn't have compassion when their sponsors are in need. They say' Be ....

The answer for people struggling to pay their payment is the same...I hope all goes well! Like Paul said in the Scriptures "Go away and be well fed" Why doesn't Compassion have compassion on people who have been there for their ministry? Very cold response when there is need on the other end. I will never give to this organization because they don't respond with action, only words.
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Audrey Logan

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I am so sorry for the loss of your income. But, giving to Compassion is not about giving to the organization itself, its about having a way to give to those that God calls us to care for. Compassion is more of a road, they are not the destination. I personally would not know how to go about finding children in need and sending them funds safely on my own.

I feel as though you were hoping that Compassion would allow you to not pay for a period of time, without losing your kids? How many kids do you have? Since Compassion did not offer that to you, how much are your payments now? Or is your sponsorship 100% cancelled?

What are you childrens #s? Maybe some of us on this board would be willing to pick them up immediately so they are not waiting a long time for a new sponsor?

I am so sorry that you are angry with Compassion. I will be lifting you and your wife up in prayer, may your times and situation get better.

God Bless you
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Susan

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John, it sounds like you are having a very difficult time right now and that you and your wife have lost your jobs. I am so so sorry that this happened to you. I know from personal experience how stressful it can be to face unemployment and financial difficulty and particularly the stress that financial struggles can put on marriages. I am praying for you and your wife as you walk through this difficult season. 

Also, I sincerely apologize that the representative that you spoke with last night did not extend to you the grace and compassion that you were looking for. We are listening to that call recording for potential coaching opportunities for the representative you spoke with. It looks like we had offered to cover your support for three months and then lower your support amount to $19 for six months. That offer still stands should you decide that you would like to continue your sponsorship. As I mentioned, we understand that many of us go through financial difficulty from time to time and we are happy to help you to be able to keep the relationship that you have with your sponsored child. However, in listening to your situation, if I were in your situation personally, I would need to cancel my sponsorship and maybe come back at a later time. It sounds like the situation you are in is more long term and very serious. You need to take care of yourself and your own family right now rather than extending the help to someone else. Either way, please do not hesitate to let me know if I can be of any further assistance.  

Please note though that Compassion is a non-profit child advocacy organization. While our employees are very compassionate and actively help folks in the US in other ways, Compassion's programs are in developing nations. Regrettably, although our heart is there, we as an organization do not have the capacity to extend financial assistance in the form of cash to our sponsors and donors here in the US who are struggling.

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