We need to cancel our sponsorship

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I can't seem to find a way to cancel our sponsorship. Money is tight right now and although we don't want to do this we have to take care of our kids first. Our Sponsor Number: 01928306. Please help with next steps.
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George Family

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Posted 2 years ago

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Shannon Massey, Employee

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Good morning George Family, 
I am so sorry that you are thinking of canceling your sponsorship of Gustavito. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of April through June. We will also cover the one month of sponsorship that was missed prior so that you could begin fresh. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of July through September your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel. 
We look forward to hearing from you!  :)

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