We received a letter from one of our children a couple weeks ago but it won’t let us open it. | Compassion International Customer Community

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Cannot open letter our child sent us

Michael N Katie Shockley

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Posted 7 months ago

7 months ago

Grace

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It means the letter is in translation

7 months ago

Sarah, Official Rep

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Hello Michael and Katie! Grace is correct. Your letter from your child is currently going through the translation process. Once it finishes, you will be able to open and read the letter :).

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