We received another childs letter instead of our child.

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We received a two page letter from our child, Nyiro, on Wednesday. The 2nd page is not from him, however, as it references a girl, Rebecca. I can only assume the first page is in fact from Nyiro. Can someone please check and find our other page(s)? We were so excited to hear from him. Thank you for all you do!
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Bonita Justus

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Posted 3 years ago

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Sarah, Official Rep

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Hi Bonita! I am so sorry that you received a letter that is not a complete letter from Nyiro. I'm not sure if the tutor just wrote Rebecca's letter on the wrong stationary or if half of the letter is from Nyiro. I am sending an inquiry to our country office in Kenya today to help get this figured out for you though! It usually takes about six to eight weeks for us to hear back regarding these inquiries. The staff will investigate the issue and have Nyiro write a completely new letter for you. Thank you so much for letting me know this happened! We will let you know as soon as we hear back from the country office regarding this inquiry.

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