We recieved a note from a child who is not ours. Who can we contact to make sure this letter gets to the correct sponsor ?

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kelly rhein

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Posted 1 year ago

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Adam

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Hi Kelly, you’re in the right place! The staff at Compassion monitors this forum and they’ll be able to make sure the letter gets to the correct sponsor. What was the number of the child that you got the letter from? Was it a physical letter that you got in the mail or did it show up in your online account?
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kelly rhein

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Physical letter in mail

TZ021203033
01243160-mark
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Sarah, Sponsor and Donor Relations, Social Media

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Kelly, I am so sorry for the confusion with this letter coming to you by accident. Thank you for letting us know this happened and helping us get it to the correct sponsor! I have already requested a reprint of the letter be sent to this child's correct sponsor, and you shouldn't receive this letter again :).
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kelly rhein

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Great! Just wanted to make sure he got it ! No worries!

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