We signed up to sponsor in April but haven't received info on how to log in or contact our child

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We signed up to sponsor Nuhu in Tasmania in April. When will we be able to log in as sponsors and begin contacting him?
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Elizabeth Adams

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Posted 3 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Elizabeth! Thank you so much for choosing to invest in the life of a child! It can take us up to four weeks to set a sponsorship account up. Once the account is set up, we send you a welcome packet in the mail containing your sponsor number. I wasn't able to find an account for you with your email address. If the one you supplied here is the same one you put on the sponsorship form, it looks like we haven't created your account yet. We should process that soon for you though :)!

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