We were once sponsors, and are now sponsoring again. It doesn't show on our old account that we are sponsoring anyone.

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  • Updated 2 years ago
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Archived and Closed

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William Isengard

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Posted 2 years ago

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Sarah, Official Rep

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Hi William! I am so sorry for the confusion. We actually had created a brand new account for you, which is why you can't see anything through your old account. I will make a request to merge these two accounts together under your old account so that you can see your child on that one :). It may take a few weeks for this to be completed, but you will see the child once it has been done.
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William Isengard

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Thanks so much Sarah! 

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