Welcome Packet

  • 1
  • Problem
  • Updated 6 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old post

We have been sponsoring a child for over 6 months. We never received a welcome packet. We also wrote a letter to him over 6 months ago, and have never received an answer.

It is not a huge deal if we never hear from him, as we will continue the sponsorship. We were just wondering if anything was wrong, and we would like to put a picture of him on our fridge.

Thanks!
Photo of Nick Thompson

Nick Thompson

  • 0 Posts
  • 0 Reply Likes

Posted 6 months ago

  • 1
Photo of Sierra

Sierra, Employee

  • 899 Posts
  • 119 Reply Likes
Hi Nick! Thank you for bringing this to our attention! I definitely want to make sure you hear from Yabyouré, and that you receive your welcome booklet with his information. I have resubmitted that booklet to you, and I have also sent a note to his center, inquiring about his current state and requesting that he write you a letter. I apologize that you have not received the materials you were supposed to receive at this point!

This conversation is no longer open for comments or replies.