Welcome Packet still has not arrived | Compassion International Customer Community

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

I have been sponsoring a child for over 2 months and have not received my Welcome packet with her picture or any other info. I spoke with a representative but still nothing has come. Please let me know!

Rachel Jordan

1 Post
0 Reply Likes

Posted 2 years ago

2 years ago

Susan

7386 Posts
1589 Reply Likes

Rachel, I am so sorry to hear that you still have not received the welcome booklet. I am emailing you information on creating a web account so that you can manage your sponsorship that way at least. I am also hoping to verify your mailing address via email before sending the welcome booklet a third time. I look forward to getting this straightened out for you soon!

This conversation is no longer open for comments or replies.