Welcome Packet still has not arrived | Compassion International Customer Community

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I have been sponsoring a child for over 2 months and have not received my Welcome packet with her picture or any other info. I spoke with a representative but still nothing has come. Please let me know!

Rachel Jordan

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Posted 2 years ago

2 years ago

Susan, Sponsor and Donor Relations, Social Media

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Rachel, I am so sorry to hear that you still have not received the welcome booklet. I am emailing you information on creating a web account so that you can manage your sponsorship that way at least. I am also hoping to verify your mailing address via email before sending the welcome booklet a third time. I look forward to getting this straightened out for you soon!

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