What does it mean when a letter says "progress"

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I have a child letter that says "progress" since December 2016. It was a letter I wrote to her.  Both she and I have completed letters since then. Her name is Patricia and her id is DR032200912. Thank you!
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Christy

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Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Hi Christy! I am so sorry for the delay on this letter getting through. It looks like it got stuck in our system. I have asked our technical team to push it through to your child. Thank you so much for letting us know!
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Christy

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Thank you very much!

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