What happened to my oldest sponsor child? No longer listed!

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What happened to Osius from Haiti? Did she graduate this month? Please tell me I can still send her a final letter and graduation gift, at least a final letter! Why wasn't I alerted about this?
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Briana

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Posted 11 months ago

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Debi

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I’m not staff, just a fellow sponsor. That said, maybe I can help until the Compassion folks get back to you.
I have lost some at various times. We can know from Compassion (in Child info on your account) when a child is expected to finish the program, although from what I understand, Compassion doesn’t actually know for sure until the child is actually done, so we don’t know exactly until then either. I think this is because the program is based in the local church rather than in the central Compassion offices. So even though we may see a graduation coming, it may be on a different date, and without immediate notice. (I visited three projects in October, and saw during those visits some of the paperwork projects are responsible for. Definitely a lot going on locally!)
I have lost a kids for other reasons, too. At least two of mine were removed from the program due to not attending the program for a period of time (I think it was two months) and lacking a good reason for it. For example, lack of attendance due to being quite ill would not be cause for removal, while simply deciding repeatedly to not attend would eventually lead to being dropped from the program, probably after follow-ups from project staff. I think two of my kids have left the program due to improvement in the family’s circumstances, so the assistance was not so needed anymore. I lost one whose family moved to a different area where there was not a project to attend. (I think I’ve had two who moved to a different area and could join a project in the new place.)
Regarding notification, I log in to my account pretty frequently, so I usually notice quickly when someone is missing, and I have called or emailed to ask about it. When I haven’t done so, Compassion has contacted me to let me know what had happened. I am guessing it may take a day or two normally, and perhaps a little longer at this time of year.
Regarding a final letter, you can almost certainly send one. Just write “FINAL LETTER” at the top and mail it to Compassion. Each time I have lost a child, I have been encouraged to send a final letter. I think there is a deadline of 3 months. There might be some possibility that Compassion would be unable to deliver the letter, but I think this is probably pretty rare.
I don’t know much about graduation gifts, so I won’t try answering that one, except to reassure that a Compassion rep will get back to you :)
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Susan, Sponsor and Donor Relations, Social Media

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Briana, 

I sincerely apologize for the confusion about Osius. She sadly did not graduate but left our program due to unjustified absences. This just happened on December 28 and we were preparing to contact you on this change as soon as possible. You are more than welcome to send a final letter and/or a gift. Please write her child number and the words "Final Letter" at the top of your correspondence and send it to (you will regrettably not be able to send this letter online): 

Compassion International
Colorado Springs, CO 80997-0004

Gifts for general exits from the program can be from $10 to $100. That said, you are more than welcome to send one. To send a gift, please send a check made out to Compassion and with "Final Gift" and her child number in the memo line. You may send the gift in with your letter or call 800-336-7676 to send the gift over the phone. 

Lastly, we have placed another child on hold for your consideration. Please let us know either way if you would like to sponsor this precious child. Thank you so much for all of your care and concern for children over the last four years! 
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Briana

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Oh no, I wish I knew how to better help. I'm so sorry to hear this.

At this time, I don't think it would be financially prudent to sponsor another child. I apologize. One reason most of my kids are young adults is because I'm in a transitional period in my life for an unknown amount of time (moving, work, taking care of others) and I'm likely going to have less resources as time goes by. Thank you for understanding.
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Shannon Massey, Employee

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Hi Briana, 
I am so sorry to hear about Osius! We pray that she will continue to grow and thrive where she is. :)
I have made note on your account that going forward you would not like us to place any kiddos on hold for you if any of your children do finish with Compassion. This way, you can always decide to sponsor another child, but we will not automatically add any new children. Please let us know if we can do anything else for you! :) 
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Briana

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Thank you. ❤️

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