What's happening with my new sponsorship(s)?

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On March 24 we decided to sponsor Chaohia Anne Kere from Burkina Faso (I don't know the ref. number). In the usual confirmation email I was told that in a few weeks I should receive the standard sponsor packet (child's details, pics, etc.). Today, i.e. April 24, I received a sponsor packet for... another child (a girl from Ghana, Philomina Kwakyewaa, ref. GH082500183). Since I was an India sponsor, the letter included in the packet suggests I could sponsor this child instead (of the boy from India, which is no longer possible). How about Chaohia Anne Kere? I haven't received any news about her and she is no longer on the the "Sponsor a Child Today" list, and I'm really determined to make sure this girl is taken care of. Of course, we will support Philomina too - having to choose a child when you know so many will still be left waiting is a heartbreaking experience, and if this already happened, we feel it's God's gift. However, the letter about Philomina was dated March 30, and it said that if Compassion doesn't hear from me for two weeks, the sponsorship will go ahead (which is good), but when I check my sponsored children, there's no trace of either Chaohia Anne or Philomina.
Am I too impatient? If not, can anybody help me find a way to sort this out?
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Wei Wen Lai

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Posted 2 years ago

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Christina, Employee

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Hi Wei Wen Lai! I am so sorry for any confusion or concern caused by not seeing the sweet child you have chosen to sponsor, Chaohia Anne Kere (BF031300144). Please rest assured that I do indeed see that she is on hold for you right now, and our processing team is working on placing her on your account. Regrettably, our processing team is experiencing a delay in taking care of new sponsorships, so this may take another couple of weeks. I understand how hard it is to wait for your relationship to begin, so I greatly appreciate your patience :).

When we were no longer able to help Santhosh due to the heartbreaking situation in India, we automatically sent you another child for your consideration. That is why you received a child packet for Philomina Kwakyewaa (GH082500183) in the mail. Please know that you are in no way obligated to sponsor this child, and if you would like, I can take this child off of hold for you. Philomina will remain on hold for you until April 28th. If you do not ask us to take her off of hold, then she will automatically be placed on your account on April 28th. Please do let us know either way if you would like to sponsor Philomina or make her available for sponsorship again :). I look forward to your reply. Have a blessed day!
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Wei Wen Lai

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Thanks for a quick answer. Of course, we will keep Philomina too! Please, place her on my acount!

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