When every month is the money taken out of my account? I need to make sure I have enough in the account.

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Molly Lusby

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Posted 7 months ago

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Sarah Heacock Schreffler

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 You can go online and tell them what day you want the money taken out.  Log on to your account online and choose "Payment Options" from the left hand side links.  Click edit Payment Plans and scroll down to your child. There is a drop down next to "Payment Day" and you can choose any day of the month to have the money taken out from the first to the 28th.

Note: If there is already a day there and you change the day to a day in the past (IE a day before the 26th for April) you will need to make a one time manual payment for this month. It will not automatically pull.  Also the payment starts processing a couple of days before it hits your credit card so if it is less than 3 days from the date due it might not stop the already-processing payment.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Molly! Right now, we have your donations pulling on the 18th of the month. If you need that to change, you can let us know on this forum or by going to your online account as Sarah suggested :).

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