When I preview my letter it shows nothing on the second page, but it says I have 55% room left to write. Will my whole letter be sent?

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  • Updated 1 year ago
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No text on page two when I preview my most recent letter.
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AmyMarler

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Posted 1 year ago

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Adam

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Hi Amy, if you keep writing it will fill up the left side of the second page. Don't worry, your whole letter will be sent. :)
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AmyMarler

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Thank you, Adam.  I've written for a long time, and that has never happened.  It cuts off in the middle of a sentence, so it's not that I haven't written enough for a second page.  Do you think it will still be seen on the other end.  :)
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Adam

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Hi Amy, sorry I misunderstood. I don't know about that because I have never had that happen either. It might be just a temporary glitch, but have you tried looking at it in the Google Chrome browser? I use Google Chrome when I write online and I just tried it and everything seems to be working ok.
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Christina, Employee

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Hi Amy! I completely understand your concern and wanting to make sure your full letter is sent to your kiddo! Adam makes a great point. Which internet browser are you using? Is your browser version up to date? We do recommend Google Chrome, so if you are not currently using Google Chrome, will you please test your letter using this browser? Your letter should remain saved in your Drafts. Please let us know if you are in need of additional assistance :). 
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Susan, Sponsor and Donor Relations, Social Media

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Hi Amy! I'm just following up to make sure you were able to use our online letter writing tool to send your child a letter. Please let us know if you are continuing to have issues like you have described above. 

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