When will I hear about my child's graduation?

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I asked about this some time ago, but I can't find that post, so I'm posting a new question. I'm just wondering when I will receive official notification of my child's graduation (Juliet). According to my online account, she is scheduled to graduate on November 1, less than two months from now. Awhile ago, Susan mentioned that sponsors receive notification a year in advance and 6 months in advance. Elsewhere I have heard that sponsors are notified two months in advance. I still haven't heard anything, so I thought I'd better check in again. I was excited to receive another photo update of her recently, and the information on my account updated too--still saying that she is graduating in November. I want to make sure that I send a graduation gift at the appropriate time, but I'm waiting for official information. Thanks!
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tbmgvd

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Posted 5 years ago

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Emily

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Hello Tbmgvd! I am so sorry if you have not received a notice regarding Juliet's upcoming graduation :(. I have requested today that this letter be mailed to you again. It makes me wonder if we might have the wrong address on file for you? I would encourage you to log in to your My Account online and update your address if there have been any recent changes.  

Just to clarify our processes for you; In the past, Compassion sent out a letter 1 year in advance and a letter 6 months in advance, notifying our sponsor's that their child would be completing the program. Recently, we have changed this process and there is no longer a 1-year graduation notice. A letter is now mailed to sponsors alerting them that their sponsored child will complete the Child Sponsorship Program in approximately 8 months. Our records indicate that we still expect Juliet to finish our program in November of 2014. This is such exciting news and we are grateful to you for helping her reach this point in her life! Be assured you still have plenty of time to send a final gift and final letter. Once she officially graduates, our field staff will contact us with further details and we will communicate this information to you at that point. You will then have 90 days to send your final graduation gift to Juliet.
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tbmgvd

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Thanks for your response, Emily! I don't want to be a pain; I just want to do things "right," especially since this is my first sponsored child and we have been part of each other's lives for so long. I don't think there should be a problem with my address. The one on my online account is accurate, and hasn't changed for more than 6 years. I get letters and updates from the kids with no problem (as far as I know, anyway!). :) I do hear regularly from Juliet, at least every other month or so. Thanks for your reassurance about sending a final letter and gift after she graduates. That's the thing I want to make sure to be able to do. I will try to be patient as I watch the mail!
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Emily

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Tbmgvd, no worries at all! I completely understand and appreciate you bringing that to our attention so that we could correct it. Thanks for verifying that your address is still correct and I am glad to know that you are still receiving other mailings from us so we can be assured that this is not an ongoing issue. You should receive this letter in the mail soon (hopefully within the next 15 days if not sooner). If you think of it, please let me know when you receive it so that I know it got to you! Have a great week :). 

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