When will my information packet arrive?

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I started my sponsorship of Taisamo Joseph Chacha on April 30th. I was told I would receive an information packet with his info within two weeks. Over a week ago I received a packet on another child I sponsored 2 days before Taisamo, but I still haven't received his. I wanted to check if it was on the way. His child ID is TZ3550185. Thank you.
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Diana Hitchens

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Posted 5 years ago

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Emily

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Hi Diana! I'm so excited that you're sponsoring sweet Taisamo and Fabiola! Thank you for your kind heart in wanting to bless and encourage these children. 

I'm so sorry you haven't received Taisamo's packet yet! I pulled up your account with us and our records indicate that the child information packet for Taisamo was sent to you. It encourages me that you did receive your packet for Fabiola and I'm wondering if Taisamo's just got delayed at the Post Office for some reason :(. If you don't receive it by the end of the week, please post here or email me at socialmedia@compassion.com to let me know and I will have another packet sent to you! 

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