Where did my children go?

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  • Updated 5 years ago
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When I logged on to my account today it says I am currently not sponsoring any children.  Are there problems going on with the system right now?  Just curious, I was checking to see if I had any new faces. Sponsor #3328551.  Thanks! 
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heather o

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Posted 5 years ago

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Haley, Sponsor and Donor Relations, Operations

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Hi Heather, I'm happy to answer your question. I see that your children were moved from a business account to your personal account. Your new account number is 3614031-1. Regrettably, we are unable to transfer your username and password to this new account. You will want to create a new online account using this new sponsor number.
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heather o

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Thanks, Haley. Am I still on the list for the Kenya correspondence since our sponsor # changed?
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Haley, Sponsor and Donor Relations, Operations

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Yes, you're still there.

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