Where do i find my sponsor number to create a new account?

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Hi, im from Singapore, and i've recently sponsored a child - however i realized that in order to keep in contact with my child i would need to create a new account and in order to do that i would need my sponsor number. Any advice on where i may find it?
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Keith Nicole

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Posted 1 year ago

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Keith Nicole

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This reply was created from a merged topic originally titled Where do i find my sponsor number to create a new account?.

Hi, im from Singapore, and i've recently sponsored a child - however i realized that in order to keep in contact with my child i would need to create a new account and in order to do that i would need my sponsor number. Any advice on where i may find it?
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Susan, Sponsor and Donor Relations, Social Media

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Hi Keith Nicole! We are grateful that you have chosen to love and support a child in poverty through your sponsorship! Your sponsor number is created when your account is finalized. I would be happy to locate your sponsor number and send it to you so that you can create a web account. Regrettably, I was unable to locate your account by your name and email address. Please post your child's ID number here or email socialmedia@compassion.com so that we can further assist you. 
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Susan, Sponsor and Donor Relations, Social Media

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Julianna, I am so sorry to hear that you are having trouble logging in. I am emailing you some more information so that you can hopefully get into your account. 
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Chris Thornhill

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hello Susan i am also having trouble locating my sponsor number. my Child's ID is EC015300135 
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Kimby Kennedy Brooks

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Susan, I also cannot access my child since I do not know my sponsor number.  My Child's ID is RW068200160.  Thanks!!!
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Shannon Massey, Employee

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Hi Chris Thornhill, 
Your sponsor number is 08139416. :)
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Shannon Massey, Employee

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Hi Kimby, 
I see that this child is actually not sponsored. Did you recently choose this child to sponsor this kiddo? If you wouldn't mind, we would ask that you email us at socialmedia@compassion.com with your full name, email address you used to sponsor, as well as the way that you chose to sponsor. From here, we will hopefully be able to assist you with getting into your account! Thank you so much! 

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