Where is my child?

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
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I sponsored a child recently online through the main website, I already gave the payment information and received a confirmation email. I don't ever remember seeing anything about a sponsor id. I made an account under Ben and Makayla, and it already had my payment information, but it says I have no sponsorships. Where is my child?
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Benjamin Damato

  • 6 Posts
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  • nervous and upset that I can't see my sponsored child

Posted 2 years ago

  • 1
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Benjamin! I see that your sponsorship for Arianna was actually processed today! You should see her on your account now. The account I have for you only has your name on it though, so let me know if you can't see her. It's possible that the account you created isn't connected to this kiddo.
(Edited)
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Benjamin Damato

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This reply was created from a merged topic originally titled Where is my child?.

I sponsored a child recently online through the main website, I already gave the payment information and received a confirmation email. I don't ever remember seeing anything about a sponsor id. I made an account under  Ben and Makayla, and it already had my payment information, but it says I have no sponsorships. Where is my child?
(Edited)
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Benjamin Damato

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Thanks for the quick response, her profile is now on my account!

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