Where is my new child?

  • 2
  • Question
  • Updated 2 years ago
  • Answered
  • 2
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts

It has been two weeks since I sponsored Samuel. He is still not on my account and the money hasn't been taken out of my bank account. Did I do something wrong ? Is he really sponsored by me?
Photo of Jeanette Mahnke

Jeanette Mahnke

  • 4 Posts
  • 0 Reply Likes
  • discouraged

Posted 2 years ago

  • 2
2 years ago
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 5100 Posts
  • 1115 Reply Likes
Hi Jeanette! I am so sorry for the delay in getting Samuel on your account and the worry it must have caused you! He was placed on your account early this morning, so you should see him there now. We just transitioned to a new system, and all of the sponsorships that were done online in the last two weeks have been taking extra long to be processed due to that.
2 years ago
Photo of Jeanette Mahnke

Jeanette Mahnke

  • 4 Posts
  • 0 Reply Likes
Thank you.

This conversation is no longer open for comments or replies.

  • 2

Powered by Get Satisfaction