Why am I not receiving letters?

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I have only received one letter from my sponsored child, and that was soon after signing up. I get no word on whether or not she receives my letters, either. Although I have not written one in a while, and I am due to send one, it's frustrating because I get absolutely no word on how she is doing or anything.
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tara adams

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  • frustrated

Posted 4 years ago

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Roger Staten

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Similar experience with my sponsored child in Ethiopia
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Christina, Employee

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Hi Roger, I'm sorry to hear you haven't heard from your child in a long time either! Regrettably, I was unable to locate your account by your name and email. I think you may be sponsoring with Compassion UK. You can contact Compassion UK at 01932836490, email at info@compassionuk.org, or visit their website at www.compassionuk.org. If you are a sponsor with Compassion USA, please respond with your sponsor number or child number, and I will be happy to help you!
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Julie Alton Porter

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Hi Tara-- Welcome to sponsorship! Rest assured that you are making a HUGE difference in the life of your sponsored child.

Waiting for letters can be frustrating, especially since we are so accustomed to instant communication nowadays. Because of the need for translating, etc., months (and sometimes more months) are needed for one letter to wing its way between sponsor and child. Right now it is especially slow, because of the implementation of the new system in which letters are scanned and sent electronically. The system will, it is hoped, make things much faster, but for now it seems to be slowing them down! Most of my letters that I wrote in APRIL are still" in translation"!

Also, in some countries, letter-writing is not a common practice. When I grew up (too many years ago), getting a letter in the mail was so exciting! We often had "penpals" from other states, which helped us with our writing skills as well as taught us about people in different parts of the country. We studied letter writing in school, practicing "informal" letters, "business" letters, etc.... And now we communicate many times per day via email, text, Facebook, etc.

In many other countries, kids do not grow up with letters or other forms of written communication being such a big part of their lives. The centers will sometimes have the kids write to their sponsors all together--but they are also busy with health screenings, tutoring, food distribution--whatever the Center has identified as being priority for their kiddos. Add in the time for mailing, translating, mailing, recording, mailing--it adds up to a very long time until a letter is received! Again, Compassion is working to streamline this--they understand our frustration--but there are apparently some big bugs to work out! Continue to write to your child as well as pray for her, and know that your letters mean the world to her. If you get the opportunity to tour "The Compassion Experience" in your town, do it! You will hear firsthand how sponsor letters change the lives of sponsored kids! God bless!
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Sarah, Official Rep

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Hi Tara! I sincerely apologize that it has been so long since you last received a letter from Sanata and that your experience with sponsoring through Compassion has been discouraging so far :(. Children are required to write at least twice a year and should be writing more often if they are receiving letters. You did write a letter to Sanata in February, which she should have received by now. I am sending an inquiry this morning to check on Sanata and have the staff help her write a new letter to you. It takes about six to eight weeks for us hear back from the office in Burkina Faso, but I will contact you as soon as we have had a response from them. I completely understand how frustrating this could be for you. I can tell you love this sweet little girl very much and want to know that your sponsorship is making a difference in her daily life. It is!  In addition to health screenings and helping her prepare to start school, your sponsorship is also allowing the staff to introduce our loving Savior to her, inviting her to trust in Jesus :). You are making a difference, Tara, and I know that once the letters start flowing better you will be able to see that as she grows up!

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