why haven't i heard anything from Ruth since the earthquake? i've sent letters and heard nothing back.

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why haven't i heard anything from Ruth since the earthquake? i've sent letters and heard nothing back. seriously thinking of giving it up. need to know something soon.
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jerell

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Posted 4 years ago

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Christina, Employee

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Hi Jerell, I'm so sorry it's been a long time since you have heard from Ruth :(. I hear your concern for her, and I know it's really hard to wait after such a traumatic event took place there. I can assure you the student center Ruth attends was not effected, and all the children from her project are safe. It takes about 2-3 months to get your letters to Ruth and another 2-3 months for you to receive a response from her. Because of this timeline, we have to give them 6 months for a response. If your have not heard from her by the end of September please let us know, and we can send an inquiry to the field office. I encourage you to hang in there and to not give up yet. It's frustrating waiting to hear back and know that our precious kids are safe, but we appreciate your understanding and patience. 

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