I always send letters to my sponsor kids to your offices in Colorado but it suddenly is taking weeks sometimes a month to see my letters scanned. I sent 3 envelopes with letters, stickers and bookmarks on September 30th and I have yet to see any of the letters scanned. I also shipped the envelopes 2 day shipping which didn't cost that much and they arrived that Wednesday. Just how behind are they in the scanning dept? Do they not have enough people to scan letters. It has never taken this long????