When did you sponsor her? where (at a church event, concert, Compassion Experience?) where are you looking for her: on the ios App or on a web browser? If your email here is the same as the email you signed up for, the social media ladies may be able to figure out what is going on from that. But if not, more information is helpful.
Hi Heather! I am so sorry for the confusion! I found an account for you, but I don't see any active sponsorships on that account at this time. You had chosen to sponsor a little girl in Burkina Faso several years ago but after we did not receive a donation for her, we had to remove her from your account and place her up for sponsorship again. If you just decided to sponsor a child again recently at an event, it does take several weeks for us to receive the sponsorship cards back and get them processed. Would you be able to let me know how and when you sponsored this little girl? Do you know her child ID?