Why does it take two to three months for a letter to be sent via email?

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Why does it take so long for letters to reach our sponsored child? Even with email, two to three months seems like too long of a time to build a strong connection with our child.
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jordan

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Posted 8 years ago

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Shaina Moats

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Hey Jordan! It takes 2-3 months for your child to receive your letter whether it is emailed or mailed. When you "email" your letter through our online letter writing form, it is printed in our Colorado Springs office and sorted with all of the letters we received by mail.
It takes 2-3 days for us to sort all of the letters. Once a week, we box up all the letters according to country and ship them to our country offices. Once they arrive in the country office, they are scanned for documentation and given to a translator. After being translated, they are sorted according to project. When a project worker is able, they will travel to the country office to pick up their letters. On the next day that they meet after picking up the letters, they are distributed to your child. All of this takes about 2-3 months.
I encourage you to check out our blog for more information about letter writing. Here is a good place to start: http://blog.compassion.com/compassion...
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Becky, Champion

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Hi Jordan, I just saw your question and as a sponsor of almost 12 years to 4 different children, I can tell you that it is possible to build a relationship despite even only receiving 3 letters a year (on the old letter writing system). No, the relationship was not instant with any of my kids. But within a year (3 letters from them and me writing at least twice that most of the time), I was able to write letters that I felt my children enjoyed from them telling me as well as them sharing some interests that I tried to include information about in my letters (pets, sports, favorite school subjects, etc.). Some kids are easier to connect with than others. One sponsor on ourcompassion.org has mentioned that the child she has visited multiple times just isn't that good at expressing herself in letters either due to cultural, personal or some other reason. I cannot guarantee you that your child's letters will be amazing and let you feel super connected to them as not all kids write like that. But, I can promise that your child values all of your letters even if their letters do not answer all of your questions. If you joined ourcompassion.org and posted a journal (with a public profile enabling other sponsors to see it), then I am sure you could get advice from other sponsors on how to build a relationship through your letters and deal with frustration when that relationship takes awhile. I love that network to get ideas about letters and share with other sponsors too, so I recommend joining even if you don't feel a need to post a journal to get advice on that topic :-)
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Emily Yarger

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I know I've seen the answer for this, but I can't seem to find it now! How long does it take to hear back from my child after I write them via the website?

This reply was created from a merged topic originally titled
Letter Questions.
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Judy Berry

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I began writing to my chilld via email in April 2013 and today June 1 2013, the website does not show that any of my emails have been opened by Compassion. Why? I have begun to follow up the emails with written letters in hopes they are received sooner. If there is a problem with understaffing in the translation departments, perhaps some of the donated funds could be well used by hiring more translators. It is sad that you speak so frequently to sponsors about writing letters frequently, then those letters do not seem like a priority on your end. I am now worried that if I send a birthday greeting and gift to my child whose birthday is in September, it will not be received by that time and he will think I did not remember his birthday.
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KristenH, Champion

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Hi Judy, letters that you write online are sent just like normal letters. They are printed off in Colorado and then sent on to your child's country for translation and delivery. There is not a notification online for when your child receives their letter. Letters for birthdays should be sent 2-3 months ahead of time to ensure that it reaches your child by their birthday.
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Paul Styrvoky

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Hi Judy, Your child will definitely be blessed by your letter(s) and you likewise. Keep on writing, I am reminded about planting seeds: James 5:7. The wait is definitely worth it; a true blessing. God bless you for sponsoring a child!
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Shaina Moats

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Judy, I believe Kristen has answered your questions, however, feel free to ask any more! :)
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Lucy Baumen

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I'm not sure what I'm doing then :) I have a hectic health which forces me to stay at home most of the time and doesn't allow much of a physical activity, so I love reading and writing. My sponsored child is part of my daily pack of reasons to wake up every morning. I send him an average of two letters per month... snail mail. There's always an email note for something that happened that I don't want to forget to tell him. Which leads me to the question... Am I writing too much, maybe?
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Jill Smith-Sivyer

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I doubt there is any such thing as writing too much.
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Susan

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Lucy,

If you only knew how much your letters mean to your sponsored child! As long as you are able to keep up such a commitment of writing so frequently, I know that your child will love receiving those letters! 
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Lucy Baumen

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Thanks. Sometimes I wonder if I can overwhelm him with letters. But thanks for deleting my doubt. Lord willing and while my health continues to allow it, he'll be getting plenty letters. God bless you both, Jill and Susan.

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