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I have experienced this several times, and I have posed this subject on OurCompassion, and many other sponsors have experienced this "problem". I love the online letter writing tool, but several times I have uploaded photos, reviewed my letter, approved the placement, size, arrangement, of my photos. I click the button to send the letter to my child, and then the horror begins ;) When I retrieve my sent letter, I discover that my uploaded photos are skewed, orientated wrong, and obscenely wonky!! Its actually quite humerous looking, but unfortunately, it may be confusing to our sponsored children to receive these photos. Please tell me that the photos will be printed out properly, and that this is just a glitch that presents itself when we re-view our posted letters. I am currently using internet explorer as my browser. I have used the online cropping tool to adjust the size of the photo, and other times it is not needed, but it still happens, so there doesn't seem to be a rhyme or reason about why the skewing happens. It doesn't happen to all letters, and can even happen to one out of several duplicate letters. Any suggestions?