Wrong photo

  • 1
  • Question
  • Updated 9 months ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old post

I received new photos of my sponsor child, Graham, and it looks like a different person. How do I get the correct updated photo?
Photo of Renae

Renae

  • 1 Post
  • 0 Reply Likes

Posted 9 months ago

  • 1
Photo of Sarah

Sarah, Official Rep

  • 5163 Posts
  • 1125 Reply Likes
Renae, I do agree that Graham's new photo looks just different enough (the shape of his head) that I can't confirm whether this is a new photo of Graham or not. I have sent an inquiry to our office in Kenya to have this checked into for you. It usually takes about 6-8 weeks for our office in Kenya to respond with their findings when looking into these situations. Once they reply to us, we will be in contact with you.

This conversation is no longer open for comments or replies.