Zero contact from child or center......began sponsorship over a year ago....and provided additional family gifts....no response.

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Sara Kline Koch

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Sara! I am so sorry that you haven't heard from your child, Bethel, over the last year :(. We actually have processed and sent a total of five letters from Bethel to you over the last year, and more are on the way as well. Have you not received any of these letters? The most recent three should have been placed on your online account, and you should have received emails when they arrived. Because you have elected to receive the physical original letters from Bethel, you won't have received these letters in the mail yet. We have not yet been able to send the physical letters from the children because of the issues we have had with the new letter system. We hope to begin sending them around the beginning of 2017. If you log into your account, you can view the letters from Bethel by clicking on "Write My Child" and then on "My Letters". Please let me know if we can help you further!

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